Q: I just completed my order, what's next?
A: Before shipment, we quarantine all fish for at least 24-48 hours. During this period, we closely monitor the fish to make sure they are healthy. We also do not feed them during this time in order to 'clean out' their digestive system and limit their ability to soil the water. This helps reduce the amount of waste in the bag and will keep the water clean.
Q: When can I expect my order to be ship?
A: Please see Chart below (No Shipping on Holiday)
Order Placed on:
|
Ship Date:
|
Arrival Date: UPS Overnight
|
Arrival Date: Southwest
|
Monday
|
Wednesday
|
Thursday
|
Wednesday
|
Tuesday
|
Thursday
|
Friday
|
Thursday
|
Wednesday
|
Monday
|
Tuesday
|
Friday
|
Thursday
|
Monday
|
Tuesday
|
Saturday
|
Friday
|
Monday
|
Tuesday
|
Sunday
|
Saturday
|
Monday
|
Tuesday
|
Monday
|
Sunday
|
Tuesday
|
Wed
|
Tuesday
|
Southwest: Depending on your location some cities have limited amount of flights per day. I will normally communicate this with you via email or text the arrival date and arrival time.
Note: If the arrival date above don’t work for you please let me know on the note section upon check out on when you prefer to receive the package.
Q: Who delivers my order and how much?
A: UPS Next Day Air:
For a low flat rate of $45 any where in the US with any size box.
Southwest:
For any order over $200 or order containing mostly large 4+ Males,
we recommend Southwest Air Cargo for flat rate of $55.
Delta Cargo:
This is available to all customers that does not have the option to use
Southwest Air Cargo. Buyer will pay shipping at Delta Cargo Station upon pick
up. (Usually around $75 - $80)
Q: I just completed my order, what's next?
A: Before shipment, we quarantine all fish for at least 24-48 hours. During this period, we closely monitor the fish to make sure they are healthy. We also do not feed them during this time in order to 'clean out' their digestive system and limit their ability to soil the water. This helps reduce the amount of waste in the bag and will keep the water clean.
Q: When can I expect my order to be ship?
A: Please see Chart below (No Shipping on Holiday)
Order Placed on:
|
Ship Date:
|
Arrival Date: UPS Overnight
|
Arrival Date: Southwest
|
Monday
|
Wednesday
|
Thursday
|
Wednesday
|
Tuesday
|
Thursday
|
Friday
|
Thursday
|
Wednesday
|
Monday
|
Tuesday
|
Friday
|
Thursday
|
Monday
|
Tuesday
|
Saturday
|
Friday
|
Monday
|
Tuesday
|
Sunday
|
Saturday
|
Monday
|
Tuesday
|
Monday
|
Sunday
|
Tuesday
|
Wed
|
Tuesday
|
Southwest: Depending on your location some cities have limited amount of flights per day. I will normally communicate this with you via email or text the arrival date and arrival time.
Note: If the arrival date above don’t work for you please let me know on the note section upon check out on when you prefer to receive the package.
Q: Who delivers my order and how much?
A: UPS Next Day Air:
For a low flat rate of $45 any where in the US with any size box.
Southwest:
For any order over $200 or order containing mostly large 4+ Males,
we recommend Southwest Air Cargo for flat rate of $55.
Delta Cargo:
This is available to all customers that does not have the option to use
Southwest Air Cargo. Buyer will pay shipping at Delta Cargo Station upon pick
up. (Usually around $75 - $80)